Driving Product Design Strategy and Vision for Scalable, User-Centred Solutions

With over 11 years of experience, I lead cross-functional teams, develop design strategies that align with business goals, and deliver digital products that drive business growth and enhance user experiences.

  • Vision and Strategy

    Vision & Strategy

    I lead the creation of cohesive product strategies that align with long-term business objectives and user needs. My approach combines data-led insights and a deep understanding of behavioural psychology to drive engagement and retention.

  • Team Leadership and Collaboration

    Team Leadership and Collaboration

    I manage and mentor Product Design teams, fostering a collaborative environment that empowers team members to innovate and take ownership of initiatives and their work. My hands-on leadership style provides support and inspiration for the team while encouraging open communication.

  • Process Optimisation and Innovation

    Process Optimisation and Innovation

    I’ve developed and implemented process improvements alongside effective tooling that boost efficiency, streamline workflows, and allow for quicker decision-making. I encourage continuous learning with a growth mindset to allow teams to constantly adapt and move forwards.

Key achievements

  • Every designer is different, whether that be their skillset, ambitions or personal abilities, so typically most development frameworks fail at the first hurdle. I created a framework utilising various resources that covers areas across Product Design, individual competencies, UX / UI specialism and IC and management tracks. Since creating it, I've seen far greater growth in my team as well as the business wanting to use it across all other disciplines in the business.

  • I've often found in Product that research tends to be a lengthy process, often due to the manual analysis of insights. I introduced new processes as well as utilising a custom GPT I built to effectively analyse insights. The results were encouraging given I was able to programme it to remove typical issues like bias and leading questions. The team were able to go from spending 2 days analysing insights to just 2 hours, meaning they could move faster to identifying potential opportunities and solutions.

  • For my past few roles I've worked closely with business leadership to craft strategies and vision that would guide and transform existing products. Busuu is a great example of this, where I provided a direction that was understood and taken on by all teams, resulting in growth across the board.

  • I lead by example with my own personality, bringing a growth mindset and fun to everything I do. My teams have always felt supported and encouraged to achieve what ever they set out to and often going beyond expectations. I provide my teams the opportunities and skills they need to take ownership and become responsible for their own initiatives. We learn together and win together.

If you’d like to see more detailed case studies of past week, you can find them here. Please contact me for the password if you wish to browse them.