Selected work / 2019–2025
Eight public-safe case studies across product strategy, discovery, research operations, design systems and team development. Use them to assess how I frame ambiguity, contribute and improve the conditions around delivery.
See the career contextAll case studies
01Global
A fragmented production workflow became a reusable system. This reduced manual effort and made outputs more consistent and dependable.
Reusable rules encoded into a shared template
02Global
Shared guidance, reusable templates and a central home for insight made research easier to conduct consistently and easier to use again.
Reusable insight made easier to find and apply
03Global
A shared framework for individual-contributor and management growth made expectations and coaching conversations more transparent.
Clearer shared expectations for progression
04Busuu
Product principles translated existing learner insight into a coherent direction, helping several teams move from vision towards delivery together.
Aligned several teams around one direction
05Global
Customer insight and cross-functional workshops became a practical set of principles for decisions across multiple listening surfaces.
Omnichannel multiple listening contexts considered
06Global
A flexible discovery model made responsibilities, evidence and decision points clearer across Product, Design, Engineering and stakeholders.
Earlier alignment before delivery decisions
07Global
A shared design foundation connected experience quality, cross-functional ownership and progressive adoption through live product work.
Owned cross-functional governance
08Busuu
Shared terminology, contribution principles and governance helped design and engineering evolve a reusable foundation across several product contexts.
Reusable foundations across product contexts
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